theme 01.07.1997 (1997)

The program epigraph, a fragment from the film: "Blonde Around the Corner" directed by Bortko V.V. The host announces the topic of the program: Consumer rights.

The host invites Oleg Komarovsky and Alzan Alexander to the studio.

The viewers in the studio talk about how they understand consumer rights.

Alzan Alexander lists the list and types of consumer rights.

Alzan Alexander gives an example of a large amount of compensation awarded by the court in favor of the consumer.

Alzan Alexander lists the companies from which people receive money under claims.

Alzan Alexander tells funny cases from judicial practice on consumer claims.

A video story about the observance of consumer rights in the USA, people on the streets and in stores buy goods, doctors, silicone prostheses, passenger planes.

Stella Liebeck, who sued the fast food restaurant chain McDonald's for a tidy sum.

A McDonald's sign, food boxes with the words "McDonald's", restaurant workers at work.

Oleg Komarovsky talks about which organizations a consumer can complain to and the rules of trade.

Oleg Komarovsky instructs viewers on how to properly file a consumer complaint.

An assistant brings two bottles of wine into the studio for tasting and quality control.

The host invites Alexander Panasyuk to taste Georgian wines purchased at retail for counterfeiting.

Alexander Panasyuk tastes the wines, talks about their composition and rejects one of the bottles.

Aleksey Smirnov, a journalist, talks about how to distinguish a real bottle of wine from a fake.

Alexander Alzan talks about how to distinguish a real bottle of vodka from a fake.

Oleg Komarovsky talks about product conformity certificates and the consumer's right to demand them from the seller.

Oleg Komarovsky talks about counterfeiting product conformity certificates.

Oleg Komarovsky uses standard electronic scales to demonstrate ways to short-weight customers in a store.

The host invites Akopyan Amayak to the studio.

Akopyan Amayak tells jokes about retail workers.

Akopyan Amayak shows magic tricks and communicates with the audience.

Tarasov Viktor and Erpilev Yuri talk about dishonest buyers and consumer extremism.

Tarasov Viktor and Erpilev Yuri talk about pre-trial settlement of relations with consumers.

A viewer talks about the bureaucratic red tape that is happening with his claim to a book publisher.

Komarovsky Oleg gives examples of how to return an unwanted purchased product to a store.

Lukirskaya Alla is a lawyer, talks about protecting consumer rights.

The host invites Taraskin Anatoly to the studio.

Taraskin Anatoly talks about working in the newsreel "Fitil" and the reaction of trade workers to the newsreel stories.

Taraskin Anatoly talks about the themes of modern stories in the newsreel "Fitil".

A humorous story from the newsreel "Fitil" about false advertising, with Averyushkin Nikolay in the role of a seller.

Taraskin Anatoly tells a funny story on the set of the magazine "Fitil" with Averyushkin Nikolay.

The host says goodbye to the audience.