Epigraph of the program , a fragment from the film: "The Blonde around the corner" directed by Bortko V.V.
The presenter announces the topic of the program: Consumer rights.
The presenter invites Oleg Komarovsky and Alexander Alzan to the studio.
Viewers in the studio talk about how they understand consumer rights.
Alzan Alexander lists the list and types of consumer rights.
Alzan Alexander gives an example of a large amount of compensation awarded by the court in favor of the consumer.
Alzan Alexander lists from which companies people receive money on claims.
Alzan Alexander tells curious cases from judicial practice on consumer claims.
A video about the observance of consumer rights in the United States, people on the streets and in stores buying goods, doctors, silicone prostheses, passenger planes.
Stella Liebeck sued the McDonald's fast food chain for a round sum.
The sign "McDonald's", food boxes with the words "McDonald's", restaurant workers at work.
Oleg Komarovsky says which organizations the consumer can complain to and the rules of trade.
Oleg Komarovsky instructs viewers how to properly file a complaint from a consumer.
An assistant brings two bottles of wine into the studio for tasting and quality control.
The presenter suggests Panasyuk Alexander to taste Georgian wines bought in retail for falsification.
Panasyuk Alexander tastes the wines, talks about their composition and rejects one of the bottles.
Alexey Smirnov, a journalist, says how to distinguish a real bottle of wine from a fake one.
Alzan Alexander says how to distinguish a real bottle of vodka from a fake one.
Oleg Komarovsky talks about the certificates of conformity of the goods and the consumer's right to demand them from the seller.
Oleg Komarovsky talks about the forgery of certificates of conformity of goods.
Oleg Komarovsky on standard electronic scales shows ways to fit customers in the store.
The presenter invites Hakobyan Amayak to the studio.
Hakobyan Amayak tells jokes about trade workers.
Hakobyan Amayak shows magic tricks and communicates with the audience.
Viktor Tarasov and Yuri Erpilev talk about unscrupulous buyers and consumer extremism.
Viktor Tarasov and Yuri Erpilev talk about a pre-judicial settlement of relations with consumers.
The viewer tells about the bureaucratic red tape going on with his statement of claim to the book publisher.
Oleg Komarovsky gives examples of how to return to trade the purchased goods that he did not like.
Alla Lukirskaya is a lawyer who speaks about consumer protection.
The presenter invites Anatoly Taraskin to the studio.
Anatoly Taraskin talks about working in the newsreel "Wick" and the reaction of trade workers to the newsreel stories.
Anatoly Taraskin talks about the themes of the modern plots of the film magazine "Wick".
A humorous story from the newsreel "Wick" about false advertising, in the role of the seller Averyushkin Nikolai.
Anatoly Taraskin tells a funny case on the set of the magazine "Wick" with Averyushkin Nikolai.
The presenter says goodbye to the audience.
Komarovskij Oleg - Rukovoditelj informacionnogo agentstva zhurnala "Spros". Alzan Aleksandr - Prezident mezhdunarodnoj konfederacii obschestv potrebitelej. Panasyuk Aleksandr Ljvovich - Zaveduyuschij otdelom tehnicheskogo vinodeliya Vserossijskogo NII Pivovarennoj, Bezalkogoljnoj i Vinodeljcheskoj promishlennosti. Akopyan Amayak Arutyunovich — sovetskij i rossijskij illyuzionist, akter, artist cirka, televeduschij. Tarasov Viktor - predstavitelj Associacij dobrosovestnih predprinimatelej Byuro biznes buduschego. Erpilev Yurij - predstavitelj Associacij dobrosovestnih predprinimatelej Byuro biznes buduschego. Taraskin Anatolij Sergeevich — redaktor satiricheskogo kinozhurnala «Fitilj». Averyushkin Nikolaj Vladimirovich — sovetskij i rossijskij akter, kompozitor, poet i obschestvennij deyatelj.