Citizens ' appeals to President Boris Yeltsin (interviews on the streets).
The guest of the program is Mikhail Mironov.
How many requests the President of the Russian Federation receives, statistics.
Profile of M. A. Mironov.
Reading emails with comments.
A collective portrait of the average person writing to the president.
Security measures in the office (examples).
Checking threats against Boris Yeltsin.
Personal involvement of the President in business (examples).
Computerization of management, its role in the work.
The main differences between the presidential mail of Russia and America.
Examples of citizens ' appeals.
Up to 60% of the problems can be solved at the federal level.
Mironov MA - Candidate of Sciences (History), Doctor of Law, State and Politician, Head of the Presidential Administration for Work with Citizens' Appeals (1991-2009).